Giftpro is excited to be highlighting our integration with TRYBE, the leading operational platform for spa, leisure, and activity bookings. This partnership helps spas to solve one of the most persistent pain points in the gifting experience: redemption.
Gift vouchers are one of the most powerful revenue drivers for spas and leisure operators, but they’ve often come with a catch. Without a proper connection between the voucher platform and the booking system, redeeming a voucher can mean manual checks and extra admin for staff. Our integration with TRYBE removes this friction.
How it works
Once a venue connects their Giftpro voucher catalogue to TRYBE, the entire redemption journey becomes automatic:
- Online redemption: Guests can apply their Giftpro voucher directly as a payment method when booking a treatment through the TRYBE booking engine.No separate steps, no confusion.
- In-house redemption: Front-of-house teams validate and redeem vouchers instantly over the phone or at reception, with TRYBE automatically checking the voucher is valid for that treatment.
- Partial balances handled automatically; If a voucher doesn’t cover the full cost, TRYBE calculates and displays the remaining balance on the spot, so there’s no guesswork for guests or staff.
- Automatic payment processing; Redemptions are processed as part of the booking flow itself, not as a separate manual task.
For operators using Giftpro, this means every voucher sold has a smooth, reliable path to redemption.This means happier guests, less admin, and full confidence that vouchers are being honoured correctly at the point of sale.
Why this matters for spa and leisure operators
Gift vouchers only deliver their full value when fulfilment is simple. A clunky redemption process can undermine an otherwise great gifting experience and creates unnecessary work for busy front-of-house teams. By connecting Giftpro directly into TRYBE, we’re closing that gap, giving guests a seamless experience from the moment they receive a voucher to the moment they use it.
In their words
TRYBE Co-Founder, Ricky Daniels, said: “Gift vouchers are one of the most effective ways for spa, leisure, and activity operators to generate additional revenue, but the redemption experience has historically been clunky and time-consuming Our integration with Giftpro changes that; it brings vouchers directly into the booking flow, so guests get a seamless experience, and operators won’t need to manually interfere.”
Giftpro Managing Director, Matt Adams-Nel, added: “Partnering with TRYBE means our clients in the spa, leisure and activity sector can now offer a truly end-to-end gift voucher experience, from purchase through to redemption, all without leaving their existing systems.”
Getting started
Already using Giftpro and TRYBE? Reach out to your account manager to get your voucher catalogue connected, it only takes a few minutes to set up. And if you’re not yet using TRYBE, now’s the perfect time to chat to the team to see how the two platforms work together to remove redemption friction for good.
